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Merysol Security Privacy Policy – Version 1.1.0 November 2022 

You are hereby notified of the following relating to your use of merysolsecurity.com or merysol.com. (“the “Service”): 

1. Scope, declaration of consent 

Websites under merysolsecurity.com (hereinafter referred to as the websites) are offered by Merysol LLC (“we“). You, as a user of the websites, are referred to as “You“. This Privacy Policy sets out how we collect, use, and manage information from the user of the websites. They apply to all websites as well as all services offered online by us. By using the websites, or one of our services, you declare your consent to the collection of personal information indicated below, and to the processing of it for the purposes set forth. Consent may be revoked at any time with future effect. 

2. Information transmitted to us in general 

You are free to decide not to provide any specific personal information to us through the websites, for as long as you do not open a User Account. We only collect personal information from you that you transmit to us as part of the use of the Services or when you browse through websites, or if you information that you transmit to us in another form. You specifically provide us with personal information at the time you when you contact us via the websites or via E-mail, react to newsletters or mailings, become a paying Customer of us or order a Service for a fee. 

During your visit to the websites, certain information is forwarded to our servers for technical reasons, including, for example, your IP address and/or HTTP proxy, which websites you have visited, what browser software and version you are using, or where you have navigated to our websites (e.g. using a link), your preferred language as well as other information along these lines. 

At times, we may want to notify you of additional provisions in detail relating to specific special services. Please refer to the information available in the context of that specific service (e.g. as provided within a separate App). 

3. System Logs 

We collect statistical details about the usage of the Services. We will log how you use the Service as this is required to process our contractual relationship with you (user recognition, processing of user data by you, to help you with support requests). Beyond Merysol LLC Privacy Policy P2, we will use such data only in an anonymized form, namely to improve the Service any further. In any event, we handle such information in a confidential manner. 

System operations and connection data will be logged by us or a third party and stored during statutory period. Such logs will exclusively be used to comply with legal requirements and government regulations, trouble shooting or for the collection of performance data, billing purposes and to fulfill services. 

We may inform third parties via any format about the Services, as long as such communication does not identify a particular person or discloses personal data. In no event will we disclose information that would allow others to identify you, or the contractual relationship you have with others. 

4. Cookies 

Cookies are only used in so far as they are required for the technical working of the system. As a Registered User of the service offered under https://www.merysolsecurity.com  you can opt out with respect to cookies using your user profile. If you do not opt out we conclude that you consent with our placing cookies on your devices. 

5. Web Analytics on  merysolsecurity.com 

The Service at https://www.merysolsecurity.com uses web analytics but only on own servers and only in order to enable us to be helpful to you when you ask for support, and to improve Merysol Security (no marketing with that information, and no external site tracking). 

6. How do we use the collected information 

We use your personal information to offer our services, matched individually to your needs and to continuously improve them. 

We use your personal information specifically to administer the legal relationship between you and us, to transact any orders, to provide support to you, and to improve the websites as well as our services. 

In addition, we can use the information collected on the websites for non-personal statistical purposes (such as pages visited, time spent on a specific website or all websites, number of visits, date and time of visit). 

If you have a User Account with us, we reserve the right to contact you via newsletters or occasional informational notices. Contact may also occur on behalf of select third parties for their offerings. To the extent this takes place, the third party does not receive your name, address, or other personal data. You can instruct us that you do not wish to receive Merysol LLC Privacy Policy offerings, newsletters, or other messages. You can do so through your User Account. Where the law requires us to get your approval prior to sending such messages, we will do so before sending you the messages. 

7. Forwarding of personal information 

We do not sell your personal information to third parties. We will not give customer data to any third party for marketing purposes. 

We may disclose personal data to the extent the law permits passing on personal information to associated or controlled enterprises as well as sub-contractors and third parties entrusted with handling the contractual relationship. We are, for example, authorized to pass on data required to administer usage, for administering services ordered by you as well as invoicing of any paid services (e.g. invoice number, name, address as well as amount of any compensation and email address) to any third party used to fulfill these tasks. We impose restrictive confidentiality agreements on third parties we use for such purposes in order to protect against misuse and access by unauthorized persons. Such third parties that support us will have to undertake to provide adequate protective measures. 

We contract external service providers to manage our websites or offer other activities, e.g. monitoring web traffic, generating corresponding statistical analysis (analysis services such as Google Analytics) or sending of newsletters, mailings, or survey. We take care to ensure that such service providers are only provided with anonymous data. 

Personal data is not forwarded to other third parties or for other purposes without rendering the data anonymous in advance. 

We may analyze, use and forward without restriction anonymized data or aggregated data based on anonymized data not connected to your person. 

8. Security measures 

We endeavor to protect all personal data collected on the websites pursuant to applicable data protection standards. Only employees who require data to complete a specific task have access to your personal data. Under certain circumstances, through a security query or similar means, we may request your approval prior to disclosing certain data you have requested us to display on your screen. For your own protection, we recommend protecting your password and computer against unauthorized use. Remember to log off after each session. 


9. Amendment to this Privacy Policy 

We reserve the right to amend this Privacy Policy at any time. The current date at the top of the page is updated for any amendments to this Privacy Policy. If we wish to do so we typically notify you by email to the email address you have on file with us. The changes will be effective after 6 weeks, leaving a reasonable amount of time for you to consider whether you are fine with the changes. We may instead ask you to respond to change notifications immediately when browsing, by providing you with a mechanism for your immediate acceptance of the changes (such as a click-through confirmation or acceptance button). In any event, continued use of the websites after publication of the amendments to this Privacy Policy means that you have declared your consent to the same. 

You may contact us anytime directly via email with questions on these data protection provisions: info@merysolsecurity.com